Growing your business is exciting— but when it comes to expanding your team or bringing in leadership level expertise, it can quickly feel overwhelming. If you're not ready for a full-time, permanent hire, this monthly outsourcing service offers a flexible, high-impact solution. From strategic advisory to hands-on operational leadership, you'll get the right level of support— customized to your goals, your team, and your capacity. All without the risk of long-term commitment.
outsource your operations
retainer services
Growing a business takes more than just vision—it requires the right people and processes to bring that vision to life. But hiring a full-time, permanent leader can feel like a big leap, especially when your business is still evolving.
That’s where our retainer service comes in.
With our flexible outsourcing model, you'll get access to executive-level leadership without the long-term commitment. Whether you need strategic direction, operational management, or team support, we'll help you shape the role to fit your goals. This service moves with you— giving you the right level of guidance, exactly when you need it.
Bring executive-level leadership into your business—on your terms.
flexibility where it matters most
We don’t just advise—we roll up our sleeves and get to work. Together, we’ll refine your operations and help your team perform at its best. You’ll see tangible improvements quickly, and we’ll be there to ensure the results keep coming.
hands-on, results driven
We know that your business can change rapidly, and you need a partner who can adapt with you. Our retainer service gives you the freedom to adjust as you go, without the pressure of long-term commitments. We’ll grow with you, offering just the right amount of support when you need it.
commitment-free benefits
We don’t believe in one-size-fits-all solutions. Our service adapts to your unique needs, whether you’re looking for strategic oversight or operational management. You get leadership-level expertise that fits your business perfectly.
tailored leadership support
3 Ways Our Approach is Different...
Our clients don’t just get more leadership support—they see measurable improvements in how their business runs.
More Time to Lead: Reclaim valuable hours each week to focus on growth, strategy and vision— while we help you carry the operational load.
Streamlined Operations: With improved systems and workflows, less time is spent on busywork— and more energy goes into what actually drives the business forward.
Stronger, More Aligned Teams: Clear leadership direction improves team performance, communication, and accountability— so your team works better, together.
Sustainable Revenue Growth: With the right strategies, clearer priorities, and stronger team dynamics, many clients see revenue growth within the first year— if not sooner.
Results our clients see...
- design firm + real estate
Katie brings clarity, structure, and calm leadership. She has a unique ability to sort through complexity and guide you forward.
- non-profit & corporate development
With a 28-year corporate career, I immediately recognize standout leadership talent. Katie brings us all of that and more.
Leadership support that meets you where you are.
reward without the risk
Customized leadership support without the overhead of a full-time hire. Adjust your level of involvement as your business grows—staying aligned, strategic, and scalable.
Whether you need big-picture strategy or hands-on execution, our flexible structure meets you where you are—and helps you move forward with confidence.
Because leadership should feel lighter, not lonelier.
options & opportunity
From short-term strategy to long-term leadership, we flex with your needs. Get the expertise and partnership you need to lead well, no matter what stage you're in.
Work with someone who doesn't just "get it"—but helps you lead it. This is support with solutions to grow with your business.
- Immediate Task Transition: A quick, collaborative transfer of responsibilities to create early wins and free up your time.
- Ongoing Strategy Check-ins: Regular touchpoints and feedback to help you stay on track and adjust priorities as needed.
- Mid-Quarter Progress Summary: A pulse-check on what's working, what needs attention, and where we're seeing traction.
- Quarter-End Review & Opportunity Report: A wrap-up report with insights, refinements, and recommendations for what's next.
- Direct 1:1 Leadership Support: You'll have consistent access to a trusted partner for guidance, collaboration, and follow-through.
- SOP Development & Documentation: Clear, standardized procedures for all supported areas—designed to grow with your team.
- Customizable Role & Scope: This isn't one-size-fits-all. We'll shape the role around your goals, business stage, and capacity.
what's included
Enjoy the flexibility of expanding your leadership team without the long-term risk. You'll gain expert-level support designed to move your business forward, with structure, strategy, and a steady partner by your side.
retainer services
request your spot
- Includes Levels 1 & 2
- Day-to-Day team or project leadership
- Deeper weekly engagement
full operational support
- Includes Level 1 support
- Support with planning, systems, and team direction
- Some task execution or management involvement
Shared ownership
- 1:1 strategic check-ins
- High-trust guidance
- Light touch, big impact
strategic advisory
Choose Your Level of support
& take the first step
This service is designed to meet you where you are. Choose the support level that fits your needs today, and we'll walk you through the rest.
getting started
Fill out our form to start the conversation. No pressure—just a clear, simple next step.
Step 2: Assess & Customize
We'll hop on a short call to explore fit and clarify which level works best for your needs.
Step 3: Onboard & Kick Off
We'll define your scope, align priorities, and get your first quarter rolling—with the support you need in place.
get started now
I'm Katie — Your outsourced coo.
I help local businesses lead well and grow profitably.
Being a business owner in today's market is unlike anything we've experienced before. From navigating the nuances of growth and profit to finding ways to scale without burning out— there's a lot to keep tabs on and figure out. I know how quickly the responsibilities stack up, and how the demands can outpace the solutions.
But with the right support and insight, you can lead your team with more confidence, optimize the operations that drive revenue, and build a business that works for you instead of the other way around.
- educational services Franchise founder
I can't say ENOUGH about the POSITIVE IMPACT Katie has had on our business.
get started
Self-alienation is too high a price to pay for the relative privilege of working for yourself. -What Works
Let's chat about how we can help!
relief is just a conversation away.