business operations outsourcing for you, your team, and your growing business.

The easiest and most effective solution for less hustle & more help.

Hire a fractional cOO for your growing organization

Business operations & strategy specialist, Katie Taylor, detects the needs of your organization based on your existing infrastructure and goals. She provides hybrid or remote COO services to guarantee that budget limitations won't stand between you & the necessary support that keeps your business thriving.

Delivering creativity, insight, and wisdom to calm the chaos and swap out futile hustle for highly effective help, her fractional COO services eliminate the risk of an expensive full-time employee as well as the stress behind a successful hiring process.

Retainer Services

Outsource your operations in order to blast past your capacity ceiling while taking advantage of contractor-style benefits, the COO value, & positive impacts of integrated leadership.

Hands-on, experienced operational support for the never ending work that comes with a growing, in demand organization.

What's even better?
You won't find any long term contract requirements or high-priced packages that force you to pay for things you don't truly need.

a great fit for:

  • CEOs torn between what they want to focus on, and current must-do workload.
  • Businesses who have pivoted or grown in the last 2 years.
  • Leaders seeking growth with less obstacles, time, and expense waste.
  • Teams who prioritize having proper support so they can succeed at work.
this is what we need

Advisory Sessions

Can you imagine having just one appointment with your doctor, therapist, or favorite yoga studio? It's hard to benefit. The same applies to your business, yet consulting rates can make effective support beyond reach. Advisory sessions aim to eliminate the financial barrier to supporting your success.

Pick a start date, choose your frequency, and receive essential help all through the lens of a Certified Trauma Informed Entrepreneur with 15 years experience in business, development, & entrepreneurship.

a great fit for:

  • CEOs, founders, and other professional leaders who want to avoid or relieve the overwhelm of managing company growth, maintaining a healthy team culture, consistently deliver an exceptional customer experience and care about building a sustainable brand.
details + booking


Meet The Outsourced COO

People come to Katie because she sees things others are missing. Sometimes it's a problem blocking the way forward, often it's untapped potential. She uncovers which one it is and then helps them to the other side through an analytically-skilled and empathetic leadership lens. 

Clients gain the advantage of her 15 years experience in organizational leadership, development, entrepreneurship, marketing, website and brand design, business strategy, and non-profit event director roles. As well as her experience with additional tools used in her own professional practice including The Enneagram, Trauma-Informed Entrepreneurship, and Clifton Strengths.

more about katie

impact that supports Everyone as it's meant to.


Innovation, compounding cost savings, qualitative results, customer centricity, and a people-first leadership approach to your daily operations.

the intention of the outsourced coo

"Balance suggests a perfect equilibrium. There is no such thing. That is a false expectation…”

Denise Morrison, CEO of Campbell Soup

the demands on ceos & leaders today

The CEO capacity dilemma is a problem that generates over $9.3 billion in value for the global executive coaching market alone (Future Market Insights 2023). There are no shortage of stressors for today's organization leaders including ongoing mental health issues in the workplace, inability to reach target audiences, and the rapidly changing market trends (according to one Forbes article, Jan 2023).

tending to where your time goes


is the amount of time reported to be spent making decisions, although 61% believe that less than half of those decisions are effective.

When you're carrying too much your decision quality suffers the consequences.


of time is spent reacting to unfolding issues.

Embracing this part of your role is healthier than resenting others for needing you.


of workers believe inefficient processes are negatively impacting their job.

Progress without proper support neglects others' needs.


the productivity boost seen corresponding to an increase in employee engagement (i.e. earning back an entire day's worth of work from each team member).

Your team will always be one of the greatest factors in your ability to succeed.


cost savings created through automation and other standard operating procedures to meet the needs of your organization.

More effort or action is not always necessary when creating big opportunities.

partnering with the outsourced coo is an investment you can count on to pay for itself time and time again. with an outsourced coo partnership, you'll have the time needed for what matters most to your organization. 


Statistic Sources: what is decision making, workflow
 automation statistics;; how ceos manage time

  • Dynamic focus on strategic decision-making that results in less missed opportunities, fewer resources wasted, and less business lost to competitors.
  • A satisfied and expert-level team with lower turnover, greater working morale, and a stronger overall performance.
  • Confident financial management with the ability to routinely review, reflect, and proactively plan.
  • Avoiding a compromised mental bandwidth for handling the ongoing and unexpected events that surround your company's well-being.
  • A strong and rivaled brand reputation that is crucial for building trust with customers, employees, and the other stakeholders your organization relies on for continued growth.

"I can't say enough about the positive impact Katie has had on our business."

amanda | franchise founder & ceo

Customize Your Outsourced COO

Avoidance and overwhelm are two of the most consistent signs of needing expanded support.  Both recognized as early indicators of a costly burnout. Many CEOs acknowledge they're not in the position to comfortably hire a full-time Director of Operations.

The Outsourced COO is all the perks, without the expensive or high-risk hiring hassle. A role uniquely designed to fit right in with your priorities, budget, & possibilities right now.

the outsourced coo attributions to your business include:

Have an executor to manage daily operations and strategies to relieve your overextended CEO or other executive leaders.

Apply strategic focus to organizational shifts and optimization efforts toward productivity, output, and performance.

Dedication to your business with easy options for increasing or decreasing hours until services are no longer required.

Provide a complimentary leadership style that is empathetic, collaborative, influential, and valuable to your team(s).

Access to diverse experience and knowledge to create new ideas, data-driven solutions, and expand growth opportunities.

get started now

Up to 48% of leading companies have a COO

Benefits of a COO include strategic expansion & employee empowerment

COOs are key players in boosting organizational resilience

53% of COOs say agility is very important for growth

Source: McKinsey & Company;  PWC

How to Outsource Your COO

1: Develop Your COO

Wherever you are in your leadership expansion process we begin by creating a clear outline of the roles & responsibilities you're looking for within your COO.

2: Make The Hire

An onboarding period will start as we acclimate together and begin enacting the necessary transition of responsibilities tying up your team.

3: Advance Your Impact

High-touch support, focus, and engagement are all part of my active role in our collaborative effort to actualize your company's greatest goals & vision.

the outsourced coo guarantee:

No risk, endless potential. All new clients receive a no-obligation onboarding period to ensure a great fit for everyone before entering into an active contract.

see how it works

what you get as a client

Why Our Approach Works

Free consultation & Recommendations report

We rely on an expertly designed, research-proven process ready to help you make a no-pressure decision about the current needs your organization is facing. It's fast, accurate, and delivers the information & clarity you're looking for.

no risk, guaranteed

All clients start with a 30 day no-obligation onboarding period. If for any reason you decide it's not a good fit you can cancel and only pay for the hours of work received. When we say no long-term contracts or extra fees, we mean it.

integrative 360 business assessment

We provide the option for an additional in-depth 360 assessment so that you can easily transition into our partnership together with a clear plan in place for supporting your priorities right from the start. No more feeling stuck.

private management software

Who wants more emails in their inbox? No one! That's why we support your company with a private project management software to stay organized and on track with less emails and meetings for everyone along the way.

routine assessments

Part of our concierge expertise service is knowing what to look for along the way and then sharing that data with your organization so there's no secrets in how this investment is working on your behalf at all times.

easily adjust your hours

Unlike with a permanent employee hire or long-term contractor, you have the flexibility to support the ebb and flow of your organization with unbeatable cost diligence and ultimate ROI possibility by only paying for the time you need each quarter.

customized coo support 

We get it when we say no two businesses are alike. Which is why every step of our process ensures we only partner with clients who will truly benefit from our services and we limit the number of clients at one time so that you're always receiving the dedicated attention and effort you deserve and are paying for.

Your Key Benefits to an Outsourced COO

save time & money

By allocating your budget to areas most needing an expanded support system you remain solutions-focused for specific short and long term operational objectives instead of a traditional hiring, recruiting, training & management of a full-time new employee(s).

adaptable & resourceful

Your outsourced COO's responsibilities are identified and implemented in direct relation to the needs, strengths, and requirements of the CEO. Creating a great partnership with your COO is equally invaluable to the roles and relationships inside your organization.

communication & coordination

Every business leader knows that employee wellness directly translates into customer satisfaction and company reputation. The Outsourced COO is dedicated to improving processes, delivering resources, and highlighting the talents and accomplishments of others to strengthen a unified and engaged team environment.

Outsource Your Operations

Hand over your operational headaches and free up your time & talents to focus on what most matters to your growing organization.

Retainer services support your priorities, budget, and possibilities right from the start! 

Outsource your ops

Advisory Operational Support

Not yet ready to outsource but eager for essential support to relieve the overwhelm of overseeing all operational aspects?

Advisory sessions provide ease and accountability to reduce ineffective hustle.

advisory sessions

leading the way for you so you can continue leading the way for your customers

The best option to ensure entrepreneurs & their people have the support they deserve.

Join in!

The Hustle Less Letter

Filled with plenty of tips, resources, and ideas to ensure your people have the support they deserve and it's all from the lens of a Certified Trauma Informed Entrepreneur. It might even become your inbox favorite for operational leadership support because of how we allow for, embrace, and even celebrate, the humanity of business.

Join our easy-going collective for monthly emails that make business leadership life a bit easier.

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