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Leadership

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Operations isn’t just for systems and spreadsheets—it’s also the stuff of everyday life. From how we manage our time to how we make small decisions that smooth out the week, it’s all connected. This monthly series, Ops in Everyday, highlights the tiny process tweaks and small shifts that help things run more easily—whether at work, at home, […]

Ops In Everyday: June Edition  – Because Good Ideas Don’t Just Belong at Work

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You know the feeling. You’ve been working hard, staying busy, and always moving. But somehow, things still aren’t really moving forward. Your calendar is full. Your to-do list never ends. But the big-picture stuff? The things that really matter? They’re still sitting in the “someday” pile. This is the trap of crisis mode. It looks […]

The Hidden Cost of Busy Work: Meaningful Progress often Gets Skipped

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You probably agree that delegating sounds great in theory, but in real life? It’s messy. It feels like something you’ll do later, once you’re more organized, once the team grows, or once you catch your breath. But here’s another angle, if you’re already feeling stretched, delegation is probably the thing that helps you get to […]

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A simple structure that makes onboarding, delegating, and hiring a whole lot easier for everyone. Real talk from a recent project, why clear roles aren’t just for big hires, and the template structure I think every org should use if they want to make getting better help easier. If you’ve ever been part of a […]

Why Every Role Needs a Job Outline—Even the Small Ones

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Over the past few weeks, I’ve had several conversations, like these: Different people, different contexts—but one familiar theme kept coming up:New territory. No clear playbook. And that quiet pressure to get it right from the start. There were questions, ideas, uncertainties, and vision in every conversation. And in each one, I found myself saying something […]

5 Simple Ways to Lead Well When You’re Learning As You Go

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There’s something special about the work that happens when vision meets structure—when the right leadership, systems, and people come together to move an organization forward. I’ve seen it time and time again in my work as The Outsourced COO, and I’m excited to bring that same approach to a new opportunity: after 18 months serving […]

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The new year can feel a little… much. Everywhere you turn, it’s all about dreaming big, setting goals, and sprinting into a “new year, new you” mindset. It’s like the world collectively decided January 1st is the beginning of a marathon we’re all supposed to run—whether or not we even like running. But have you […]

Rethinking January and How to Start a New Year

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Imagine we’re taking a walk together, stepping away from the constant hum of your business for just a minute. You’re always at the helm, solving challenges, driving the vision, and juggling a hundred responsibilities. It’s a lot. But what if you didn’t have to do it all alone? Let’s talk about what it means to […]

The Dynamic Duo of Growth: Why Adding a Second-In-Command is a Game Changer for Local Business

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Learn how our 4 P Model at The Outsourced COO can revolutionize revenue operations for small businesses, enhancing both efficiency and growth. But don’t just take our word for it—we’ve included insights and expertise from industry leaders like Tara McMullin, Katharine Manning, Cameron Herold, and Daniel Remedios. Their perspectives are sure to inspire every founder, […]

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