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Data & Dollars

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You probably agree that delegating sounds great in theory, but in real life? It’s messy. It feels like something you’ll do later, once you’re more organized, once the team grows, or once you catch your breath. But here’s another angle, if you’re already feeling stretched, delegation is probably the thing that helps you get to […]

Delegation Isn’t Just for Big Teams: How to Reclaim 10% of Your Time

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When a leading workplace training and development company sought to refine their operations and elevate their brand, they partnered with The Outsourced COO to bring clarity, alignment, and strategic direction to their growth initiatives. Here’s how we collaborated to achieve their goals. Challenge This company specializes in delivering Enneagram-based training programs to businesses across industries, […]

Elevating Operations for a Workplace Training and Development Company: A Client Success Story

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Background: Our client, a fairly new and growing retail storefront specializing in fresh flowers, unique gifts, and special celebrations, has been in business for nearly two years. With a small in-person team of less than 10 employees, they cater directly to consumers, aiming to provide exceptional customer experiences. Not unlike many busy businesses experiencing growth […]

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