your go-to blog posts & podcasts for practical insights and expert tips to help you lead your local business with confidence, profitability, and ease.
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We’re excited to partner with a growing local business that’s stepping into a new season after a major year of change! With so much momentum behind them, they’re now focusing on building profitability and strengthening their foundation for sustainable growth. Why Now After several quarters of high investment and operational shifts, this business is ready […]
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Running a business and leading others means making a thousand tiny decisions a day. The right systems can make those decisions easier, and this offers a perfect opportunity to test out how ChatGPT can begin to help. Did you know? It’s estimated that over 80% of small business owners say they don’t have enough time […]
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A simple structure that makes onboarding, delegating, and hiring a whole lot easier for everyone. Real talk from a recent project, why clear roles aren’t just for big hires, and the template structure I think every org should use if they want to make getting better help easier. If you’ve ever been part of a […]
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Over the past few weeks, I’ve had several conversations, like these: Different people, different contexts—but one familiar theme kept coming up:New territory. No clear playbook. And that quiet pressure to get it right from the start. There were questions, ideas, uncertainties, and vision in every conversation. And in each one, I found myself saying something […]
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Operations isn’t just for systems and spreadsheets—it’s also the stuff of everyday life. From how we manage our time to how we make small decisions that smooth out the week, it’s all connected. This monthly series, Ops in Everyday, highlights the tiny process tweaks and small shifts that help things run more easily—whether at work, […]
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There’s something special about the work that happens when vision meets structure—when the right leadership, systems, and people come together to move an organization forward. I’ve seen it time and time again in my work as The Outsourced COO, and I’m excited to bring that same approach to a new opportunity: after 18 months serving […]
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When a leading workplace training and development company sought to refine their operations and elevate their brand, they partnered with The Outsourced COO to bring clarity, alignment, and strategic direction to their growth initiatives. Here’s how we collaborated to achieve their goals. Challenge This company specializes in delivering Enneagram-based training programs to businesses across industries, […]
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The new year can feel a little… much. Everywhere you turn, it’s all about dreaming big, setting goals, and sprinting into a “new year, new you” mindset. It’s like the world collectively decided January 1st is the beginning of a marathon we’re all supposed to run—whether or not we even like running. But have you […]
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Imagine we’re taking a walk together, stepping away from the constant hum of your business for just a minute. You’re always at the helm, solving challenges, driving the vision, and juggling a hundred responsibilities. It’s a lot. But what if you didn’t have to do it all alone? Let’s talk about what it means to […]
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Background: Our client, a fairly new and growing retail storefront specializing in fresh flowers, unique gifts, and special celebrations, has been in business for nearly two years. With a small in-person team of less than 10 employees, they cater directly to consumers, aiming to provide exceptional customer experiences. Not unlike many busy businesses experiencing growth […]
